Frequently Asked Questions
Everything you need to know about lighting up your home with Lampsmodern.
What is the average shipping time for my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for lighting fixtures?
We offer a 30-day return policy on all unused items in their original packaging. Please ensure the fixture has not been installed to qualify for a full refund.
Do your lamps come with light bulbs included?
Most of our fixtures do not include bulbs unless specified in the product description. This allows you to choose your preferred color temperature and brightness level.
Are your products compatible with international electrical standards?
Yes, we offer products compatible with 110V-120V and 220V-240V standards. Please select the appropriate voltage for your region on the product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
What should I do if my item arrives damaged?
If your order arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage. We will arrange a free replacement immediately.